Best AI Receptionist for HVAC Companies (2026): 6 Picks Compared
HVAC calls spike on the hottest and coldest days, exactly when your office can't keep up. An AI receptionist picks up every call, captures the system details and address, books the visit, and flags no-heat or no-cool emergencies to your on-call tech.
We compared the AI receptionists on TradesAnswered using each vendor's published pricing and feature pages (checked September 2026). We haven't live-tested every product, so use this as a shortlist and lean on the free trials.
What matters for an HVAC company
- Surge handling. Unlimited or high-volume plans keep your bill predictable during heat waves.
- Emergency routing. A no-heat call in January should reach a person fast.
- Booking into your system. ServiceTitan, Housecall Pro and Jobber users should check integrations first.
- Overflow vs. after-hours. Some shops only need coverage when the office is closed or slammed.
Our picks
Best flat rate for busy seasons: PickupBell
Built for HVAC and plumbing. One $199/mo plan with unlimited calls and minutes, 24/7, with job booking and spam filtering. Integrates with ServiceTitan and Housecall Pro. 7-day free trial, no card.
Best per-call pricing: OnCrew
Emergency triage, live transfers and on-call rotation, priced by answered calls: $49/mo (100 calls), $149/mo (400), $349/mo (1,000), then $0.99 each. 14-day free trial, no card.
Best for overflow and after-hours only: HVAC Receptionist AI
A done-for-you service built just for HVAC companies. $199/mo, month to month, no setup fee, with SMS and email call summaries.
Best for booking onto your real schedule: TavaTrack
For HVAC, plumbing and electrical. Starter $347/mo texts you the name, address and job; Pro $547/mo books straight onto your schedule. Integrates with Jobber and Housecall Pro.
Best for large ServiceTitan shops: ServiceTitan AI Voice Agent or Avoca
ServiceTitan's own voice agent books natively and starts at $2.75 per call, lower with volume. Avoca offers custom pricing and deep ServiceTitan integration for shops with several CSRs.
No overage worries: Frankie
AI receptionist for HVAC, plumbing and roofing at $199/mo with $0 overage.
Quick comparison
| Tool | Starting price | Pricing model | Integrations |
|---|---|---|---|
| PickupBell | $199/mo | Flat, unlimited | ServiceTitan, Housecall Pro |
| OnCrew | $49/mo | Per answered call | Workflow handoff (Pro+) |
| HVAC Receptionist AI | $199/mo | Flat | SMS/email summaries |
| TavaTrack | $347/mo | Flat | Jobber, Housecall Pro |
| ServiceTitan AI Voice Agent | $2.75/call | Per call | Native ServiceTitan |
| Frankie | $199/mo | Flat, no overage | - |
How to choose
Look at your peak month, not your average. If calls double in July, a flat unlimited plan protects you from surprise overage. If most of your work is booked through ServiceTitan, compare its native agent's per-call cost against a flat plan at your real volume.
See every option in our HVAC category.
Prices change often. Confirm on the vendor's site before you buy. Built an AI receptionist for trades? List it free.